1.
Akbar HS, Azizia FN, Dzikri M, Rohman T, Rilando YA. Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah PT. Pegadaian (Persero) Area Surabaya 2. Jur.Man.In [Internet]. 2021 Jan. 30 [cited 2026 Jun. 29];4(1):36-48. Available from: https://jurnalfebi.uinsa.ac.id/index.php/MANOVA/article/view/385